At Bill Quay Primary School we believe all our pupils have the right to the highest possible standard of education. Every member of the learning community works together to ensure all pupils feel valued and are able to achieve their goals. Our ethos encourages every individual to flourish and develop their strengths. All pupils regardless of their particular needs are offered inclusive teaching, which will enable them to make the best possible progress in school and feel that they are an integral member of the wider school community.
In accordance with the 2014 Special Educational Needs (SEN) code of practice all schools are required to publish and review information for parents and carers about the support and provision for children with Special Educational Needs or Disabilities (SEND). Bill Quay Primary School works within the Gateshead Local Education Authority (LEA) guidance on provision for children with SEND in mainstream schools.
Full details of our Complaints Procedure can be found in the Policies section of the website. Any parents of children with SEN who wish to make a complaint should firstly talk to the class teacher. If this does not resolve the issue, parents should then make an official complaint and ask for an appointment to meet with the Head Teacher and SENCO. This meeting should take place within seven days of the complaint being made. If the issue is still not resolved, parents can then contact the Chair of Governors and the Pupils and Curriculum committee. Parents can contact the school by telephone, letter, or in person by appointment via the school office.
For more information about Gateshead LEA's local offer please follow the link below.